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News and Events

Press Releases

December 11 , 2007
Genesys acquires Informiam, a pioneer in real-time business performance management for customer service operations

August 29 , 2007
Informiam Expands Leadership Team

July 24 , 2007
Informiam Solutions Drive Real-Time Customer Insight to many of the
Fortune 500

May 22 , 2007
Informiam Extends Product to Everyone in the Enterprise

February 13, 2007
Informiam Receives Customer Inter@ction Solutions® Magazine’s 2006 Product of the Year Award

January 27, 2007
Informiam Receives $2 Million in New Funding from BlueCrest Capital

December 14, 2006
Informiam Grows Installed Base by 500 Percent

Press Archive    

In The News

December 11, 2007
Genesys Acquires Informiam, Adding a Third Leg to the Stool

December 11, 2007
Genesys Acquires Informiam: Embedded Analytics Trend Continues

December 11, 2007
DestinationCRM.com - Genesys Acquires Informiam

May 1, 2007
Workforce Management From Forecasting To Optimization

August 15, 2006
TMCnet.com - ICCM: The Phrase Of The Day Is Real-Time

June 20, 2005
Informiam Bolsters Software for Contact Centers

January/February 2005
TechLINKS Magazine "Innovation in Motion" Article

November 30, 2004
TMCnet's Opinion on Informiam's "Must Have" Technology

November 16, 2004
Informiam Customer Deployments Reach 20,000 Desktops

 


 


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  • 12-11-2007
    Genesys acquires Informiam, a pioneer in real-time business performance management for customer service operations

  • 8-29-2007
    Informiam Expands Leadership Team

  • 07-24-2007
    Informiam Signs Global Reseller Agreement with Cisco Systems

podcast
  • How to Manage Your Contact Center Proactively - Part 2

  • Contact Center Resources

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